1. Who We Are
CTMA (Chaplain Training and Management Agency), located in Orlando, FL, is a organization that operates the website www.chaplain-ctma.org .
Our mission is to empower and mobilize chaplains, civil servants, and Christian leaders globally by providing training and certifications of excellence so that they can serve communities with integrity, effectiveness, and compassion. We seek to provide humanitarian assistance, spiritual support, and personal and social transformation inspired by the example of Christ and the Christian principles contained in the Bible, reaching people in vulnerable situations and post-disaster emergencies.
2. Information We Collect
We collect various types of information to provide and improve our services to you.
2.1 Information We Provide to Us:
We collect information that you voluntarily provide to us when you interact with our Site or services, such as when you register for courses or events, subscribe to newsletters, make donations, or contact us. This may include:
Full Name
Email Address
Phone Number/WhatsApp
Postal Address
Academic/Ministry Details (e.g. course enrolment, institution, certifications)
Payment Information (processed securely by third party payment processors; we do not store sensitive payment card details on our servers).
2.2 Information Collected Automatically:
When you visit our Site, certain information is automatically collected through technology, including:
IP Address
Browser Type, Language and Operating System
Pages Visited, Time Spent and Links Clicked
Device Identifiers
Cookies and similar tracking technologies (see Section 5 for more details).
3. How We Use Your Information
We use the information we collect for various purposes, including:
Providing, operating, and maintaining our services (e.g., course delivery, event management, newsletter delivery, full support).
Processing transactions and managing your accounts.
Operating and improving the functionality and user experience of our Site.
Sending you communications, including updates, promotional materials, relevant content, and unsubscribe options.
Complying with legal and regulatory obligations.
Protecting our rights, property, and safety, as well as the rights, property, and safety of our users or third parties.
Analyzing Site usage and trends to improve our offerings and security.
4. Sharing Your Information
We value your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited situations:
With Your Consent: We may share your information with partners and affiliated institutions with your explicit consent.
Service Providers: We may share information with trusted third-party service providers who perform functions on our behalf, such as website hosting, payment processing, email delivery, data analysis, and security services. These providers are required to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, prevent fraud, protect our rights or property, or ensure the safety of our users or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be distributed as part of the transaction. We will notify you of any change in ownership or control of your personal information.
5. Cookies and Similar Technologies
We use cookies and similar tracking technologies to improve your experience on our Site. These technologies help us:
Manage user sessions and preferences.
Collect statistical data about Site usage and traffic patterns.
Personalize content and provide relevant information.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Disabling cookies, however, may affect the functionality and features of our Site.
6. Data Security
We are committed to protecting your personal information. We implement a variety of security measures, including technical and organizational safeguards, to maintain the safety of your data. These measures include:
Secure servers with limited access control.
Encryption technologies (such as SSL/TLS) for data transmission.
Regular security audits and updates.
While we strive to use commercially reasonable means.